FAQS

Everything you need to know before you gasp with pleasure from our beautifully curated fresh flowers compositions!

Shop our luxury bespoke gifting collection by Boenga Flowers HERE

Design Exclusivity | Are all the designs the same?

International multi-award-winning Singapore floral designer, Harijanto Setiawan, renowned for his unrivaled creativity & originality.

Every order is highly-customised for delightful moments.

The selection of floral colours will be at designer's discretion unless specifically request by client.

180 degrees frontal provides the best view for all floral compositions.

Quality Assurance | How to keep flowers fresh?

Tips: Please water daily with flower food. Keep out of direct sunlight, heat, humidity and draught.

Boenga Flowers ensures the finest fresh blooms for all floral compositions. We seek your understanding that all fresh-cut flowers are alive and will deteriorate with time with various environmental factors outside of our control once orders are fulfilled.

Every piece created is a bespoke masterpiece by Boenga Flowers, hence we do not accept refund or exchange, but we aim to come to a reasonable resolution should any unfortunate situation arise.

Flowers & Foliage Varieties | How many types of flowers are used?

There is a minimum quantity commitment of flowers & foliage we use in a floral composition.

Minimum 4 types of varieties will be used in Discovery Bespoke Fresh Flowers Gift.

Minimum 6 types of varieties will be used in Curiosity Bespoke Fresh Flowers Gift.

Minimum 8 types of varieties will be used in Generosity Bespoke Fresh Flowers Gift.

Minimum 12 types of varieties will be used in Complexity Bespoke Fresh Flowers Gift.

Flowers Lifespan | How long can the fresh-cut flowers last?

Fresh-cut flowers estimated to last beautifully over 3-6 days in cooling environment.

Greeting Message | Is there any gift message option?

You may input your gifting message before adding products in your shopping cart.

Delivery Methods & Costs | How much is delivery?

Boenga Flowers offers complimentary standard delivery for all Singapore orders.

Additional charges may be incurred outside the normal delivery hours.

For more details please read our Delivery Policy

Order Cancellation, Return and Exchange | Can I cancel my order?

All prices displayed are in Singapore dollars.

All purchases are final sale. We do not offer cancellation, returns, exchanges, refunds or store credit on purchased orders.

Order Status | How do I check my order & delivery status?

Please email us at hello@boengaflowers.com or
Whatsapp us at +65 96827979

Services | What are the other floral services?

At Boenga, we provide highly personalised floral services from individuals to businesses including weddings, parties, events, private classes, seminars, demonstrations, workshops, consultations and commissioning.

Always happy to discuss any creative request Contact us to enquire more!

Need More Help?

Please email us at hello@boengaflowers.com or
Whatsapp us at +65 96827979